Luis Ticas
Head of AI,
Sprout Climate

ABOUT THE SPEAKER:

Luis Ticas is a Toronto-based AI and data science leader with over a decade of experience turning complex data into real business outcomes across life sciences, finance, and insurance. He specializes in enterprise-wide AI adoption, working across domains like call centers, CRM, R&D, and operations, and is known for bridging the gap between strategy and hands-on execution. As a Certified Generative AI Engineer with credentials across Databricks, AWS, Azure, and GCP, he brings a multi-cloud, full-stack perspective to modern AI. Luis is also the AI Lead for Climate Resilient Communities, a nonprofit he architected and built, where he leads initiatives that make climate knowledge accessible through multilingual AI systems and community-driven tools.

TALK TITLE:

Lean by Design: How a Three-Person Nonprofit AI Team Shipped a Production-Grade Multilingual RAG and Conversational System

TRACK:

Technical / Engineering Talks

SUB TOPIC:

Data Engineering / Rag Pipelines – Search / Recommendation Systems

ABSTRACT:

Sprout is a Toronto nonprofit operating as an AI- and data-first organization that works alongside urban Canadian communities and grassroots organizations, providing data tools, local insights, and storytelling support that reflects community resilience building work already happening on the ground. With a core team of three, we built and run the Multilingual Climate Chatbot (MLCC) — a production RAG system serving 200+ languages to communities that don’t speak English or French as their first language across Toronto. We did it on a near-zero budget, under real infrastructure constraints, with no option to optimize later. And we did it without compromising on our values: every model and infrastructure choice was evaluated not just on cost and quality, but on environmental footprint. This talk covers four things: team design as architecture, responsible model selection under constraint, what broke in production, and a retrieval architecture built from failure. Every design decision traces back to a constraint the team couldn’t ignore: budget, latency, language quality, team size, or environmental responsibility. Infrastructure cost: $26/month. Languages served: 200+. Team size: 3.

WHAT YOU’LL LEARN:

  1. A team ownership model with specific role boundaries and deployment authority decisions that eliminates coordination overhead.
  2. A model selection framework from a real multi-model, multi-language bakeoff showing how to define “good enough” when cost, latency, and environmental responsibility are simultaneous constraints.
  3. A retrieval architecture pattern (open source, adaptable in an afternoon) using adaptive quality gating, diversification, and backfill logic, built directly from named production failures.

Who Attends

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Data Practitioners
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Researchers/Academics
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Business Leaders
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2023 Event Demographics

Technical practitioners working directly with ML/AI systems
0 %
Currently Working in Industry*
0 %
Attendees Looking for Solutions
0 %
Currently Hiring
0 %
Attendees Actively Job-Searching
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2023 Technical Background

Expert/Researcher
14%
Advanced
37%
Intermediate
28%
Beginner
7%

2023 Attendees & Thought Leadership

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Company Sponsors
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Business Leaders: C-Level Executives, Project Managers, and Product Owners will get to explore best practices, methodologies, principles, and practices for achieving ROI.

Engineers, Researchers, Data Practitioners: Will get a better understanding of the challenges, solutions, and ideas being offered via breakouts & workshops on Natural Language Processing, Neural Nets, Reinforcement Learning, Generative Adversarial Networks (GANs), Evolution Strategies, AutoML, and more.

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During an Ignite Talk, presenters discuss their research using 20 image-centric slides which automatically advance every 15 seconds.

The result is a fun and engaging five-minute presentation.

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